Manifesto
We were born in e-commerce. We grew into any operation stuck on manual.
Since 2019 we've solved what the platform doesn't solve and what the internal team can't keep up with. We started in e-commerce. Today we apply the same logic to any operation that needs to stop running on manual.
What we believe
The problem in Brazilian e-commerce was never a lack of platform. It was a lack of operation. Anyone can install VTEX. Few know how to operate at scale, with margin, without burning out the internal team.
After more than 280 companies and R$43M in GMV operated, we realized the problem wasn't exclusive to e-commerce. It was the same in any operation that grew faster than its processes. Finance on spreadsheets. HR running payroll by hand. Support depending on a person to do what a system should do. We apply the same logic. The same team. The same method.
Four pillars. One P&L.
The team is organized around the same four fronts we deliver. Each with its own squad, accountable for the result of the operation.
Digital Commerce
From audience research to production code, we build and optimize e-commerce stores designed to convert, pairing user-centered design with real technical performance.
- UX Research
- Design System
- SEO técnico
- CRO e apps
AI & Analytics
Data without architecture becomes a loose number. We structure the right foundation to turn information into business decisions before any dashboard gets designed.
- Arquitetura de dados
- ETL/ELT
- Data Warehouse
- Dashboards
Digital Business
A good product without business strategy behind it grows to a point and stalls. We connect consulting, customer experience and growth to unlock the next stage.
- Consultoria
- CX/CRM
- Produtos digitais
- Growth
Automation & compliance
Repetitive manual work stalls the team's growth. We automate processes and apply AI where it actually frees up time, not where it just looks modern.
- RPA
- Mapeamento
- Bots
- IA aplicada
How we work
From diagnostic to
results in 90 days
- D-0
Diagnostic
We map the current operation, systems, bottlenecks and goals. No generic proposal.
- D-14
Plan and team
Team defined. 90-day plan agreed. Access to systems.
- D-30
First deliveries
First automations and integrations live. Initial metrics.
- D-60
Maturity
Operation stabilized. Products running. Fine-tuning.
- D-90
Review and next cycle
We review what worked. We plan the next quarter.
No. First we talk, no pitch. If it makes sense on both sides, we move forward with a real diagnostic of your current operation.
Companies that grew and realized their processes didn't keep up. In e-commerce, from R$150k/month in GMV. In process automation, any company still running critical workflows by hand.
No. We complement it. The team comes in as an extension of your internal team, not as an outside vendor. You keep full visibility of everything being done.
A one-off contract for implementations with a closed scope. A monthly retainer of 6 or 12 months for continuous evolution, with an hour package and a dedicated team. Transparent, with no hidden overtime.
Platform migration: measurable results in the go-live month. Process automation: first deliveries within 30 days. No project goes live without a defined target.
A long contract before proving results benefits the vendor, not the client. We start with 6 months. When it makes sense for both sides, we move to 12. 92% of clients renew.
An agency delivers a project, bills by the hour and leaves. Uncode comes in with a full team, a dedicated manager and shared goals. If the results don't show up, you don't renew. That's how we prefer to work.
Paid media (Meta and Google Ads), branding and visual identity. Technology applied to process and operations is what we do. For the rest, we connect you with partners in our network.
30 minutes. No pitch.
You tell us about your current operation and where it hurts. We listen, ask the right questions and say honestly whether it makes sense to work together.
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